Privacy Policy EUROSUPPS.nl
Last updated: 19-03-2025
Welcome to EUROSUPPS.nl. We highly value the protection of your personal data and process it in accordance with the General Data Protection Regulation (GDPR). In this privacy policy, we explain what data we collect, why we collect it, and how we protect your privacy.
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1. Who is responsible for processing your data?
EUROSUPPS.nl
Opticare ventures Group B.V
Neon 9I Oud Gastel
KVK: 94321957
E-Mail: info@eurosupps.nl
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2. What Personal Data Do We Process?
We process the following personal data when you use our website or place an order:
• First and last name
• Address details (billing and shipping)
• Email address
• Phone number
• Payment information (via a secure payment provider)
• IP address and browser data (for security and analytics)
• Order history
We do not process sensitive personal data such as social security numbers or medical information.
3. Why Do We Process Your Data?
We process your data for the following purposes:
a) To process and deliver your order
• We need your name, address, and payment details to handle your order properly.
• Without this information, we cannot process your order.
b) Customer service and contact
• When you contact us, we use your information to respond to your questions.
c) Marketing and newsletters (with consent)
• We may keep you informed of offers and news via email, provided you have given consent.
• You can unsubscribe at any time via the link at the bottom of our emails.
d) Security and fraud prevention
• We use data such as IP addresses to secure our website and payments from fraud and abuse.
4. On What Legal Grounds Do We Process Data?
We process personal data based on:
• Performance of a contract (such as processing an order)
• Legal obligation (such as retaining data for tax purposes)
• Consent (such as for receiving marketing emails)
• Legitimate interest (such as website security and usage analytics)
5. How Long Do We Store Your Data?
We do not retain personal data longer than necessary for the purposes for which it was collected. For example:
• Order data: at least 7 years (due to tax legislation)
• Newsletter subscription: until you unsubscribe
• Contact data: as long as needed for customer service
6. Do We Share Your Data With Third Parties?
Yes, but only when necessary. We share personal data with:
• Payment providers (e.g., iDEAL, PayPal) for secure transactions
• Delivery services (e.g., PostNL, DHL) to ship your order
• Hosting providers and analytics tools (e.g., Google Analytics) for website optimization
• Government authorities when legally required to do so
We do not sell personal data to third parties.
7. Cookies and Tracking
We use cookies to ensure the proper functioning of our website and to enhance your experience. This includes:
• Functional cookies: necessary for the webshop to work properly
• Analytical cookies: for collecting statistics (e.g., Google Analytics)
• Marketing cookies (only with consent): for targeted advertising
You can adjust your cookie preferences via your browser settings.
8. Your Rights Under the GDPR
You have the following rights regarding your personal data:
• Right of access – to request a copy of your data
• Right to rectification – to correct incorrect information
• Right to erasure (“right to be forgotten”) – to request deletion, unless we are legally required to retain it
• Right to restrict processing – to limit how your data is used
• Right to data portability – to receive your data in a structured format
• Right to object – to object to certain processing, such as for marketing purposes
To exercise any of these rights, send a request to [info@eurosupps.nl]. We will respond within 30 days.
9. How Do We Protect Your Data?
We take the following measures to protect your personal data:
• Encrypted connections (SSL/TLS) for secure data transfer
• Secure payment methods via trusted providers
• Restricted access: only authorized staff can view personal data
• Regular security updates for our systems and servers
10. Questions or Complaints?
If you have any questions about our privacy policy or a complaint regarding how we handle your data, please contact us at [info@eurosupps.nl].
Not satisfied with our response? You can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We recommend checking this page regularly for any changes.